Parking Ticket Appeal Regulations

PURPOSE (001.01.001)

Oregon law and OHSU policy authorize the issuance of tickets for violations of OHSU parking regulations, and for the collection of associated fees and fines. As a part of that process, the Transportation and Parking Department administers the ticket appeal process. The process uses a matrix to aid in deciding the outcome of appeals. If the appeal is denied, the process allows for a second appeal to the Transportation & Parking Advisory Committee. The Committee’s decision is final and binding and no further appeals are allowed.

For purposes of this regulation,  “Members” refers to OHSU Members as defined  in the OHSU Code of Conduct.  “Non-Members” includes patients, patient companions/visitors, and all other persons who are not considered OHSU Members.  “Customers” refers to all categories of individuals, Members and Non-Members, who are subject to this regulation.

PROCEDURE (001.01.001)

Appeal Process

1. Members and Non-Members who receive OHSU parking tickets from the OHSU Transportation & Parking department (T&P) have the right to appeal.  Step by step instructions on how to appeal a parking ticket are available on the T&P website at http://www.ohsu.edu/parking/pages/pc.html.  Online appeal forms are located at https://www.ohsu.edu/parking/pages/appeal_eform.shtml. 
2. All appeals must be received by T&P within 30 days of issuance of the ticket.  Appeals received after the 30th day will not be granted.  Receipt of the appeal starts the appeal process within T&P.  All decisions regarding tickets will be communicated by T&P to the Customer in writing. Once the appeal decision is made, if the ticket appeal was denied or the fine reduced, the Customer will be responsible to make payment.   If payment is not received by the T&P department within 30 days the ticket fine will be doubled.  Unpaid tickets may make Members ineligible to renew their parking permits or receive a transit pass, may result in collection proceedings, and may represent violations of the OHSU Code of Conduct, potentially resulting in disciplinary action.  Non-Members may be subject to collection proceedings and may be prohibited from parking on OHSU controlled property.
3. Tickets not paid or appealed within the 30 day time period will have the fine doubled and the unpaid fines collections process will begin. Unpaid tickets may make Members  ineligible to renew their parking permits or receive a transit pass, may result in collection proceedings, and may represent violations of the OHSU Code of Conduct, potentially resulting in disciplinary action.  Non-Members may be subject to collection proceedings and may be prohibited from parking on OHSU controlled property.

Appeal Procedure Guidelines
Following are the guidelines that are followed on all ticket appeals:

I.   TICKET DISMISSED – APPEAL APPROVED

1. Non-Members and Members receiving care as patients, and patient companions/visitors.
   Parking is free for Customers who are receiving care or accompanying/visiting patients receiving care or accessing other patient care services (with the exception of the meters at the School of Dentistry).  OHSU Members are allowed to park in patient parking if they are at a medical appointment and not clocked in at work.   However, prior to parking in patient parking for their appointment, the OHSU Member must contact T&P at (503) 494-8283 to be placed on the “Do Not Cite Log” during their appointment to avoid receiving a citation.  One ½ hour prior to and one ½ hour after the time of service is allowed for travel time.  After the allotted time, the OHSU Member is required to move his/her vehicle out of the patient parking area.
   
   
2. Member notified T&P Office and was placed on the “Do Not Cite Log” (Also known as the 1221 log).
   
   
3. Customer provided proof they paid at a meter (the School of Dentistry meters are for use by patients of the SoD only; meters at Sam Jackson are for Non-Members and Vendors only.)
   
   
4. Expired annual permit that is renewed within 3 business days of receiving the ticket.

II.            TICKET FINE REDUCED

1. Sam Jackson Level 2 -3 Diamond Parking – Parking is restricted 24/7 to 3 Diamond permit holders only.  If the Member is a valid 3 Diamond permit holder, and does not display the hangtag or permit, and it is the second offense or more in 6 months, the fine will be reduced from $100 to $40. 
2. First Offense:  Member NO permit. Fine will be reduced from $60 to $10. 
3. First Offense: Member parked in patient parking.  Member must speak with T&P’s Parking Enforcement prior to receiving fine reduction. If this occurs, the fine may be reduced from $100 to $35.
4. First Offense:  Employee Disabled/Special parking (these are parking spaces that have been assigned to a specific person).  If the Member has an OHSU parking permit AND a valid ADA Permit, the fee will be reduced from $100 to $35.  All further tickets will be upheld for the full amount. 
5. First Offense:  Unauthorized Zone.  (Example: A 2 Diamond parker parked in Swing Shift Lot, a 1 Diamond in a 3 Diamond Zone, etc.). Correct procedures will be explained to Member in correspondence and the fine may be reduced from $60.00 to $10.00.
   
   
   
   

III.           TICKET UPHELD – APPEAL DENIED

1. Sam Jackson Level 2 - 3 Diamond Parking – Parking is restricted 24/7 to 3 diamond permit holders only.  If the Member parks in this lot without a valid 3 diamond permit, the appeal will be denied.
2. Sam Jackson Level 4 (Top Level) Meters – These meters may be used by Non-Members and vendors only. 
3. Any Restricted Zone. If the space/area is restricted and the Customer is not authorized to park in that space/area, the appeal will be denied. 
4. Any reserved space.  If the space is reserved for someone other than that Customer, the appeal will be denied.
5. Booted vehicle. If the vehicle was booted (immobilized) for repeated violations, unpaid fines, and/or other egregious violations, the appeal will be denied.
6. Altered permit. If the Customer receives a citation for an altered permit, due to the nature of the offense, the appeal will be denied.
7. Repeat offenders.   More than one offense for the same infraction, including not displaying permit more than once in the last six months. 
8. Appeals submitted after the set 30 day appeal period.  Appeals received after the set 30 day appeal period will be denied.
9. Customer parked in Federal Disabled (ADA) space.  If any Customer parks in a Federal Disabled (ADA) space, the appeal will be denied.
10. Overtime at metered spot.  If a Customer parks longer than their paid time at the meters, the appeal will be denied.
11. Member parked at meters.  If the Member parks at any OHSU meters,   the appeal will be denied.

IV.           TICKET UPHELD – APPEAL DENIED

Customers may submit a second appeal for consideration by the Transportation and Parking Advisory Committee within 15 days of receiving notice of appeal decision status. This committee uses the above citation appeal criteria when making their decisions, as well as past history or citation offenses, and any other information that is deemed necessary to make their decisions.  Any decision made by this committee is final and binding and they have the option to dismiss, reduce, or uphold the full fine amount. Payment is expected within 15 days of receiving notice of the final judgment.  If payment is not received within 15 days of final judgment, payment will be doubled from the original ticket value.