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OHSU WebBridge Link Resolver FAQ OHSU Library
Frequently Asked Questions :
OHSU WebBridge Link Resolver

  1. What is WebBridge?

  2. How do I access WebBridge? What does the OHSU WebBridge button do?

  3. How do I use WebBridge to access journal articles?

  4. Is all of the library's full text available through WebBridge?

  5. Sometimes when I click a link to full text, I am taken to the journal home page. Why can't I go directly to the article?

  6. Sometimes I click a link to full text, and I get an error message or am prompted to pay for the article.

  7. What else can I access through WebBridge?

  8. Which databases offer the WebBridge link?

  9. Which full text sources are available through WebBridge?

  10. Is WebBridge available from off-campus?

  11. I'm having a problem with WebBridge. Whom do I contact?

  12. I want to use WebBridge with EndNote. How do I set it up?

  13. I want to use WebBridge with Zotero. How do I set it up?

  14. I'm using a web site (other than Zotero) that asks me for my link resolver/open URL resolver service or link. What should I use to access the OHSU Library's link resolver?

  1. What is WebBridge?
    WebBridge is a link resolver. It provides links to resources related to the citation/item you are currently viewing. It allows you to link easily to other resources that may be of interest, including the full text of journal articles.

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  2. How do I access WebBridge? What does the WebBridge button do?
    If you search a database that has been set up to work with WebBridge, you will see the WebBridge button: . Click the button, and a new browser window will open, displaying a menu of options.

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  3. How do I use WebBridge to access journal articles?
    When you click the WebBridge button from a citation in a database, a new window will open, displaying a menu of services. This menu provides several options for obtaining the desired article.

    If full text is available online through WebBridge:
    If the full text of the article is available online through WebBridge, you will see one or more links listed under one of two categories: Full Text Free to All and Full Text - OHSU Only. Click one of the links, and you should be taken to the product containing the full text. The product should present you with a direct link to the article.

    If full text is not available online through WebBridge:
    If no full text section appears in the menu of services, click the link to the library catalog to search for print holdings. If the library owns the journal in print, you will be taken to a screen that displays the years we own. If the library does not have the article in print, you can request a copy through ILL Express, our interlibrary loan service.

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  4. Is all of the library's full text available through WebBridge?
    No. Some full text sources have not been set up for WebBridge access yet. We are setting up sources as fast as we can; a list of sources already set up is included in the section, Which full text sources are available through WebBridge? Holdings for other sources are available through the library catalog, and you will find them by following the instructions under the section, If full text is not available online through the link server, immediately above.

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  5. Sometimes when I click a link to full text, I am taken to the journal home page. Why can't I go directly to the article?
    In most cases, full text links go directly to the article. However, some publishers do not allow direct linking to articles, so you have to navigate through the site to find the article you want.

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  6. Sometimes I click a link to full text, and I get an error message or am prompted to pay for the article.
    Unfortunately, several things can go wrong with a full text link. Some publishers do not offer electronic access to recent articles, usually the most recent three months to two years. The current release of the WebBridge software does not recognize these limitations, called embargo periods. Other problems include technical difficulties on the publisher's site, changes to the library's subscription (which sometimes happen without our knowledge!), and broken links.

    When a link to full text does not work, return to the WebBridge window and follow the instructions under If full text is not available online through the link server, above.

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  7. What else can I access through WebBridge?
    WebBridge may offer links to search other databases or Internet resources. Which services are offered is determined by the database you are currently using and the information in the item you are viewing. Currently only a few links of this nature are set up, but we plan to add more in the coming months.

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  8. Which databases offer the WebBridge link?
    • EBSCOHost
    • Ovid
    • PubMed
    • ScienceDirect
    • Web of Science

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  9. Which full text sources are available through WebBridge?
    • ACM Digital Library
    • Allen Press
    • American Chemical Society
    • American Institute of Physics
    • Annual Reviews
    • Biomed Central
    • Blackwell Synergy
    • Cambridge Journals Online
    • Company of Biologists
    • Dekker Journals
    • EBSCOHost
    • Haworth Press
    • Health Reference Center Academic
    • IEEE Xplore
    • IngentaSelect
    • Institute of Physics
    • Journals@Ovid
    • JSTOR
    • Karger
    • Kluwer Online
    • Lippincott, Williams & Wilkins
    • Mary Ann Liebert
    • Metapress
    • Nature Publishing Group
    • PsycArticles
    • PubMed Central
    • ScienceDirect
    • SpringerLINK
    • Wiley Interscience
    • Lots of societies and other small publishers

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  10. Is WebBridge available from off-campus?
    Yes. You can access the link server from any workstation with an Internet connection. However, many of our resources are restricted to OHSU faculty, staff, and students only. If you click a link to one of these resources from off-campus, you will be prompted to enter your last name and library barcode to gain access.

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  11. I'm having a problem with WebBridge. Whom do I contact?
    First, please check the list of known issues and problems with WebBridge. If your problem isn't listed there, please fill out and submit the customer support form, and a member of the library staff will contact you.

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  12. I want to use WebBridge with EndNote. How do I set it up?
    In Preferences, choose URLs & Links. You should see a box that looks like what is shown in this screenshot:

    Click the Enable OpenURL box. In the OpenURL Path box, enter http://catalogs.ohsu.edu:4550/resserv in place of the default text. Don't change anything in the Arguments box. Click OK. Note: WebBridge does not support background downloading of articles. To access WebBridge from within EndNote, select a reference, then choose URL from the References menu.

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  13. I want to use WebBridge with Zotero. How do I set it up?
    Zotero requires a special base URL in order to work with WebBridge. First, choose Preferences from the Zotero configuration menu, as shown in the figure below:

    Next, enter http://catalogs.ohsu.edu:4550/resserv?rfr_id=info:sid/Zotero& on the Resolver line in the Zotero Preferences window, and choose 0.1 from the Version pulldown menu, as show in the figure below:

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  14. I'm using a web site (other than Zotero) that asks me for my link resolver/open URL resolver service or link. What should I use to access the OHSU Library's link resolver?
    The base URL for WebBridge is http://catalogs.ohsu.edu:4550/resserv. That's what you enter when asked for the link to your resolver. But it will only work correctly if the service you are using has been set up in WebBridge. Currently the following web-based bibliography services have been set up to work with our WebBridge service:

    If you wish to use WebBridge with another service, please contact the library, and we will do our best to set it up for you.

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