OHSU Library
Obtaining documents outside the OHSU Library

  1. HOLD/SEARCH: If the OHSU Libraries own the item, but it is not available because it is checked out or is at the bindery, for example, complete a HOLD request form at the Circulation Desk in the BICC Library. If the item is not checked out and is not on the shelf, complete a SEARCH request form. When the item becomes available, you will be notified, and the item will be held for you for up to 48 hours from the time of notification.

  2. Request materials from other libraries: Use ILL Express to obtain materials not owned by the OHSU Library. Non-OHSU users must have an OHSU library card and pay service charges.

  3. Order Articles through Loansome Doc: Users of PubMed may order documents using Loansome Doc service. Users need to complete a registration form in order to participate in the OHSU Library Loansome Doc program.

  4. Order articles from Ingenta: Ingenta, a commercial document supplier, provides access to article summaries from over 25,000 publications linked to the full text of over 5,200 titles. To order an article, run a search on ingenta and select the full text availability button beneath the article you would like to order choosing from electronic, fax or Ariel delivery.

  5. Order Articles from CISTI: CISTI, Canada's Institute for Scientific and Technical Information, offers a web based document delivery service. You may search the CISTI catalog online from their website and articles can be sent directly to your desktop. Users must first register online before ordering documents from CISTI.

  6. Order materials from other suppliers: There are several other document delivery services that provide prompt, reliable service, inlcuding the University of Washington Health Sciences Library and Information Center and several commercial suppliers.


    The University of Washington Health Sciences Library and Information Center provides document delivery services for materials in their collection. Processing time for Document Services is 24-48 hours Monday-Friday.

    UW Health Sciences Libraries now offers Desktop Document Delivery service. You may request either journal articles or book chapters by filling out the Document Services Form and selecting PDF File as the delivery method. Once the request has been received, the material is scanned into PDF format. This usually takes 1-3 working days. Once the article is ready, you will be notified via e-mail and sent a claim number for retrieving the article.


    U.S. mail
    Fax charge
    $1.75/item (up to 25 pages)

    Online Request Form

    E-Mail: Send an email message to hsl@washington.edu. For each request, include a full citation, your name, telephone number, and how you want the item to be delivered and billed. Payment may be by cash, check, MasterCard, or Visa.

    Phone: Up to two items may be requested by phone (206/543-3436).

    Fax: For each request, include a full citation, your name, telephone number, how you want the item to be delivered and billed. Payment may be made by cash, check, MasterCard, or Visa.

    Via phone:
    U.S. mail:
    (206) 543-3436
    (206) 685-4710
    Document Delivery
    Health Sciences Library and Information Center
    University of Washington, SB-55
    Seattle, WA 98195


    924 Westwood Blvd.
    Porter Drive
    Suite 550
    Los Angeles, CA
    Phone: (310) 208-1903
    Fax: (310) 208-5971
    3501 Market Street
    Philadelphia, PA 19104
    Phone: (215) 386-4399
    Fax: (215) 222-0840

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Last updated September 19, 2008 by the OHSU Library Web Managers. Please send comments, questions, and reports of problems through the Library's customer support form.