Q. What kinds of computers does the OHSU Main Library provide?
A. The OHSU Main Library provides PC and Macintosh workstations for use by OHSU faculty, staff, and students. [Add something about W Campus too?] PC workstations run Windows 2000, while the Macs run Mac OS X Panther (10.3). The library also provides several PCs and Macs for the general public.

Q. Who can use the computers, and how do I log in?
A. Except for workstations provided for general public use, all library computers are reserved for OHSU faculty, staff, and students only (with an exception for VAMC and Shriner's staff; see next question, below). To use the PCs, you must log in with your OHSU network ID and password. To use the Macs, request the password at a library service desk. You must display your OHSU ID badge to receive the password.

Q. How do VAMC/Shriner's staff get access to library workstations?
A. Display your VAMC/Shriner's ID badge at a library service desk, and a member of the library staff will log you in.

Q. What software is available on library computers?
A. All computers (PC and Mac) for OHSU users include the Microsoft Office suite, full internet access, Groupwise e-mail, access to a variety of reference and reserve CD-ROM titles installed on the library's CD-ROM server. 2 PCs and 2 Mac workstations provide access to SPSS. One PC is loaded with ZoomText for patrons with special accessibility needs. All PCs are equipped with CDRW burners and Nero burning software. Computers for the general public provide full internet access but no other software.

Q. Can I run personal/other software on the library's workstations?
A. In general, no. Only software that is licensed for network use and that has been installed and tested by the library's computer support staff can be deployed on library workstations. Also, please note that most CD-ROM-based programs will not run without installing components on the workstation itself, so even CD-based programs generally cannot be run on library workstations.

Q. How do I ask to have software installed on the library's workstations?
A. Submit your request via the library's Customer Support Form, http://www.ohsu.edu/library/customersupport.shtml. A member of the library's Computer Support Team will contact you within 2 business days. Please note that all software installed on library workstations must be legally licensed for use in a shared network environment. You must provide the library with a copy of the license before the software will be installed. Please also note that not all software will run in the library's computing environment, due to the security restrictions in place on the workstations. Only software that has been successfully tested in our environment will be deployed on the workstations. Such testing may require up to two weeks. Software must be related to a legitimate educational, research, or clinical purpose to be installed on library workstations.

Q. Is the library's internet access restricted/filtered?
A. No, but all users must comply with the library's Public Workstation Use Policy, OHSU's policy, Acceptable Use of Computing and Telecommunications Resources, and all other applicable OHSU and library policies.

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Last updated March 2, 2010 by the OHSU Library Web Managers. Please send comments, questions, and reports of problems to the Library through the customer support form.