Getting Help

This page provides information on getting registration or specific class assistance. Please examine the support options below.
Using TrainingForce
How to use the TrainingForce class registration system: How-to PDF Guide
For technical log in problems with TrainingForce, please call: (503) 494-6677
|
|
Class Help
There are many programs that provide classes at OHSU. Class specific questions should be directed to the appropriate group.
EPIC
EpicCare
OHSU Learning & Change Management: 503-494-8185
Cadence – Scheduling & EARL (Epic Authorization & Referral Log)
Service Excellence Training
Prelude – Initial Billing Data
ASA Training Administration: 503-494-5676
Resolute – Billing System
Amy Bor: 503-418-3879
FINANCIAL BUSINESS APPLICATIONS
Financial Training: Financial Management (FM) and Financial Systems (FS)
Financial Support & Education: 503-494-4524 fse@ohsu.edu
SOFT SKILLS TRAINING - HR/ORGANIZATIONAL EFFECTIVENESS
Career Development Center
Catherine Jessup : 503-418-0273
Workforce Development
Teena Swanson: 503-494-0309
|
Classroom Locations (Campus Map)
Additional In-Patient Epic Class Locations
http://ozone.ohsu.edu/ozone/epic/learning/upload/Direcetions-to-Rooms-Map_updated.pdf
BICC – Library Building (on hill) - # 17 on the campus map
BICC, also known as the Library, is located west of the Hatfield
Research Center on Sam Jackson Park Rd. From the Admitting and
Information desk on the 9th floor of OHSU Hospital, follow the
corridor that goes toward the Hatfield Café. Continue walking and
exit through the doors to your right just past the Café. The BICC is
the first building on your left.
Upon entering BICC at street level, you are on the second floor. Go
down one floor. If you come down the stairs, rooms 120,121,122 are
in the gallery to the right of the stairwell. Room 104 is to your left
from the stairwell. NEW! The BICC now has a lactation room.
Location: BICC 105 (Mailroom)
Facilities: Armchair; privacy screen; “Do Not Disturb” door tag.
Accessibility: Users may request a key from the Library Circulation Desk.
Users: the room is available for both OHSU and non-OHSU users.
Please refer any inquiries to the Circ Desk in the library on the 3rd floor of the BICC Building.
BTE – Building Twenty Eight (on hill) - # 28 on the campus map
The BTE is located on SW Veterans' rd between the CDRC and Campus Services Building. It is across the street from the back side of Doernbecher's 10th floor. As you exit the back of DCH, BTE is the white building slightly ahead and to your right. The training room is on your left as you enter through the front doors.
MSB – Market Square Building (off hill) For Resolute Training
Located off-campus at 1515 SW Fifth Avenue - between Market and
Clay. Take the OHSU Shuttle to the Market Square Building. Take
the elevators to the ninth floor. Once you exit the elevator go left,
then left again down the first corridor. MSB 932 is on the left toward
the end of this corridor.
UMG – University Medical Group (off hill)
2214 Lloyd Center
UHS – University Hospital South (on hill) # 19 on the campus map
This room is in the main OHSU hospital building, on the 14th floor. Take the main elevator bank (near the 9th floor registration desk) to the 14th floor. Exit the elevators and go left and then right.
CHH – Center for Health & Healing
From the Hill, take the Tram to CHH. Take the lobby elevators to the
12th floor. There is a long hallway on the south side of the 12th floor.
Take this hallway until you see a short hallway on your left. Look for
signs to direct you to CHH 12173.
SJH – Sam Jackson Hall (formerly OPC)
SJH is located across the pedestrian bridge from OHSU Hospital 9th
floor. If you are facing the Admitting and Information desk on the 9th
floor of OHSU Hospital, turn left and walk across the pedestrian
bridge to SJH. Once in the building, you will see a café on your right.
Walk through the building past Elevator A & B. Following the hallway
to the left, you will see signs for Elevator C. Turn right past Elevator
C. At the end of the hallway is room 1324. Walk through the
doorway. Training rooms 1324 B and 1324 C are on your left.
|