Support Home

Finding the right help

• If you are wondering how to do something in an application, use the application's help tool.
• If you know how to do something, but it's not working right, use the application-specific links provided below to find answers to your questions.
• If the question is OHSU specific contact:
  • OHSU Library for information and FAQs about library services.
  • Help Desk at 4-2222 for everything else.

Links to Knowledge Bases, online learning, FAQs and more!

Choose from the list below to access links to developer knowledgebases, support documentation and other relevant resources.

• Acrobat
• Google Online Application Tutorial Search
• GroupWise
• Internet Explorer
• Macintosh OS
• Microsoft Office
  • Access 2003
  • Word 2003
  • Excel 2003
  • PowerPoint 2003
• PDAs
• Windows XP

A note about end-user support at OHSU

OHSU's IT Services and Support has defined two types of end-user support for network-delivered applications, to include Microsoft Office: operability support and feature support. Visit the ITG's web site to view definitions of these two levels of support and to see more information regarding OHSU's end-user support expectations.