Network Contact (NC) Program Home

The Network Contact (NC) Program is unique to OHSU and is a valuable program for both Network Services and end users alike. Network Contacts are the single point of contact between end users and Network Services.

In order to become a Network Contact, the following conditions must be met:

• One NC is allowed per 15-20 Users (this includes one backup NC)
• The designated NC is a Permanent Employee of OHSU (Temporary Employees/Students are not eligible)
• Department Manager Approval

For details on the NC Program please see the NC Orientation and Procedures Manual available on this site.

Currently IT Training and The ITG HelpDesk work in conjunction to coordinate and administer the NC Program.

Network Contact Curriculum

The Network Contact class descriptions can be found by clicking here
A Network Contact 1 must take the NC Orientation. A Network Contact 2 must take the NC Orientation, followed by the NC: Basic Troubleshooting Skills and NC: Understanding the OHSU Workstation classes in any order.

Network Contact meetings

Network Contact meetings are currently scheduled on the second Thursday of each month from 9:30-11:00 a.m. (location varies, announcements are sent via e-mail). They serve to keep NC's abreast of changes on the network and provide an opportunity to learn from other Network Contacts. These meetings can also be seen via streaming video at www.ohsu.edu/bicc-edcomm/streamingvideo.html.

NC Forms

• ITG CAPS Forms
  Forms to move/order a computer or phone.
• ITG Computer Access Request
  Forms for new, transferring or departing employees.
• New Employee Skills Assessment (PDF)
  Printable survey to assess computer skills.

Documentation

• OHSU Windows 2000 Workstation Manual (PDF)
  The OHSU Windows 2000 Workstation Manual is specific to Oregon Health & Science University. This manual is given to Network Contacts during the instructor led course and is made available via our web site in Adobe Acrobat format.
• OHSU Drive Letter Descriptions (PDF)
  A PDF document listing the drive letters and descriptions.

Help Desk NC Resources

• Computer Access Homepage
  • Downloadable NC04 and Clinical Systems forms
• Majordomo list instructions
• Target Approved Workstation list
• Employee Training