Policies & Procedures

Within three business days of submitting your completed registration with billing information, you will receive confirmation with time, date and location of your course and/or skills test. If you have registered for an online course, you will also receive a unique access key for

Fee Assessment

  • ACLS Update Course (Classroom) w/ BLS-HCP Update - $152
  • ACLS Update Course (Online) w/ BLS-HCP Update - $256
  • BLS-HCP Update Course (Online) - $46
  • ACLS Provider Course (2-Day classroom) - $202

Reschedule/Withdraw Policy

Please notify us at least 7 days in advance of your scheduled class or megacode if you need to withdraw or reschedule. With less than 7 days notice, you will be assessed a $75 fee.

Remediation Policy

Remediation may be required for some students. In most cases, this can be completed during the allotted testing time. If not, students have 30 days to complete the certification process after their class. If remediation is not complete after 30 days, the course will be considered incomplete and no refund will be provided.

No-Show Policy

A registered participant who does not appear for their scheduled class will be assessed a $75 fee.

Replacement Cards

Requests for replacement cards (ACLS & BLS) must be accompanied by details of original certification and will be assessed a fee of $10.

AHA Disclaimer

The American Heart Association strongly promotes knowledge and proficiency in BLS, ACLS and PALS and has development instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association, and any fees charged for such a course do not represent income to the Association.