Hosting of Video Files

SCOPE OF SERVICES
EdComm now provides hosting of OHSU-related video files for employees.

HOSTING STANDARDS
There are three video formats that EdComm can host. Following are the standards for each:

Real

• From 56 Kbps to 256 Kbps stream rate
• Up to 640x480 pixel image size
• Real Media file (.rm format)
• Requires player download to view video files

Windows Media

• From 56 Kbps to 256 Kbps stream rate
• Up to 640x480 pixel image size
• Windows Media file (.wmv format)
• Player built-in to Windows O/S

Flash

• Less than or equal to 500 Kbps stream rate
• Up to 640x480 pixel image size
• Flash file (.flv format)
• Playerless viewing via Web browser

Customer Responsibilities
The following is what the customer is expected to provide for video hosting:

• Submit a hosting request form and email to edcomm1@ohsu.edu
  • Five (5) working days are requested for processing hosting requests
• Provide content on DVD, CD-ROM or via the Share drive (Transfer folder)
• Compliance with pertinent broadcasting policies (see departmental SLA)

EdComm Responsibilities
The following is what EdComm will provide to the customer for video hosting:

• Assign a technician to process your request
  • NO file creation, manipulation, editing or conversion will be performed
• Exceptions may apply and may be subject to fees.
• Upload video file(s) to server(s) and confirm video playback
• Email notification of completion, including URL [customer completes the URL name by including the video file name at the end of the URL string e.g. http://media.ohsu.edu/...(insert file name) ]
• Process completed within three (3) to five (5) working days, most cases

STORAGE AND ARCHIVAL GUIDELINES

• A department/unit/user may have up to 5 GB of video files on the server
• EdComm will notify the customer when this limit has been exceeded and discuss plans for removal and/or archive to DVD
• Archival to media may be fee-based
• Video files will be deleted after three months of no activity (hits) or after one year, unless specific approval is granted
  • EdComm will notify the customer when these timeframes have occurred and, unless other plans are discussed, remove the files within ten (10) business days of customer notification