Planning a Successful Videoconference

Prior to Conference

1. Read the EdComm and Videoconferencing Service Level Agreements for service and support information.
   
   
2. Ensure you've complete the request process and received your confirmation from EdComm.
   
   
3. If you decide to facilitate your own videoconferencing events, you may want to ensure:
   • EdComm has provided orientation and formal training on videoconferencing at OHSU to a department’s identified VCS Coordinator
   • The videoconference is a single point-to-point connection (multiple points requires EdComm service)
     
     
4. The VCS Coordinator can perform videoconferencing services, such as:
   

• Outline the scope of the videoconference, based on customer requirements
• Schedule and confirm room bookings
• Ensure technical contacts and equipment are procured at both the host and remote site(s)
• Manage the videoconference from initial connection test through completion
• Perform technical troubleshooting and support during the event