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INTEGRITY EDUCATION
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   Institutional Integrity
   Audit & Advisory Services
   Conflict of Interest/Outside
   Activity
   Hospitals & Clinics Integrity
   Information Privacy (HIPAA)
   Information Security
   Integrity Education
   Transaction Standards,
   Code Sets, & Identifiers (TCI)
 


Integrity Education and Big Brain Course
Frequently Asked Questions (FAQs)

 

BigBrain FAQs

What is "Big Brain"?
How do I log in to "Big Brain"?
Can I access Big Brain from home using the Internet?
I have forgotten my Novell username and/or password, how can I login?
What if I am new to OHSU and do not yet have a user login?
What if I am a visiting scientist, a non-OHSU student, a vendor, or someone else who does not have an OHSU login?
How do I monitor compliance for my department and/or employees?
For managers and supervisors: I can’t find a learner’s record in Big Brain
My employee appears in the HIPAA “not completed” report but I know they have completed HIPAA
How can I print a certificate for a completed course?


What is "Big Brain?"
Big Brain is a portal for online education at OHSU. Big Brain delivers online education and provides user transcripts and reporting capabilities.

How do I log in to "Big Brain?"
The first time you use Big Brain you will need to register. Go to the Big Brain web site: http://www.ohsu.edu/cc/ed/bb/ and Click on the Big Brain logo. Select the "register here" link from the login page at https://bigbrain.ohsu.edu/. OHSU employees and students will use their Network/Novell login and password. All others will be asked to create a login and password. After registering, return to the login page and log in.

Can I access Big Brain from home using the Internet?
Yes, the site is accessible from any computer with internet service. Some courses, however, may be restricted to the OHSU intranet. Courses only available on the OHSU intranet will be identified on the Course Catalog page.

I have forgotten my Novell username and/or password, how can I login?
Contact the OHSU Help Desk at 503 494-2222 (6:00a - 6:00p) for assistance with your Novell username and/or password.

What if I am new to OHSU and do not yet have a user login?
Follow the instructions on the registration page (https://bigbrain.ohsu.edu/ - select "register here") for new OHSU employee or student, employee ID not assigned.

What if I am a visiting scientist, a non-OHSU student, a vendor, or someone else who does not have an OHSU login?
Follow the instructions on the registration page (https://bigbrain.ohsu.edu/ - click "register here" text) and select the appropriate affiliation. You will need to provide some additional information about yourself and your affiliation to OHSU and then asked to create a login and password. Once complete, return to the login page and login.

How do I monitor compliance for my department and/or employees?
Only employees with supervisor responsibilities are authorized to access faculty and staff * compliance reports within Big Brain. If for some reason you are employee who should have access but are denied, please send an e-mail to oioeduc@ohsu.edu. *Due to FERPA issues, student compliance reports are not available on-line. Student reports for each school will be pulled on request and sent directly to the designated HIPAA contact for each school.

To access a report, login to Big Brain. Click on Report Builder in the top navigation bar. Select the title of the course for which you wish to gather information. Build a query from the data fields (such as organizational number, course status). Select the “Search” button. You can export your results to pdf form or Excel.

For managers and supervisors: I can’t find a learner’s record in Big Brain
New employees, new students, and other alternate users (visiting scientists, volunteers, consultants, non-OHSU physicians, etc.) may not appear in the Report Builder. Please use the Individual Learner Search at the bottom of the Report Builder page to locate their record.

My employee appears in the HIPAA “not completed” report but I know they have completed HIPAA
If you feel the status for a given course is not correct, verify with the learner that they have registered with the Big Brain system. This will ensure that any historical records are imported into the system.

How can I print a certificate for a completed course
Users can print a certificate either within the course or by following these instructions:

  1. Login to Big Brain
  2. Click on the My Courses link from the top navigation bar
  3. Click on the desired course
  4. There is a PDF button in the first table, first row to the right of the text, "Status: Completed"
  5. Click on the PDF button to open a copy of the certificate
  6. Select the print button

Respect at the University FAQs

Who has to take the A Higher Standard: Respect at the University (RAU) course?
Why do I have to take this training?
When and where should I take the course?
What if I am unable to take a computer course as a result of my disability?
How long will the program take?
What happens if I exit the program before I am finished?
What if I am having trouble getting the program to run on my computer?
How long do I have to finish the program?
What happens if I don't finish the program?
What if I have questions about the program content?
What if I want to file a complaint of discrimination?
Can I take this course from home using the Internet?
My computer does not have speakers and/or a sound card. How can I complete this program?
What if I need to take this course but don't have computer access?


Who has to take the A Higher Standard: Respect at the University (RAU) course?
Everyone at OHSU, including employees, students, faculty, and volunteers, is required to complete the Respect at the University education.

Why do I have to take this training?
OHSU is legally obligated to train its workforce and student population regarding the prohibition against unlawful discrimination and harassment in the workplace and educational environment. Consistent with this obligation, OHSU maintains policies that prohibit unlawful discrimination and provide for a complaint procedure to address concerns. This course is one of several mechanisms used to disseminate OHSU's expectations to prevent unlawful discrimination and harassment and to reinforce OHSU's Code of Conduct, which requires everyone at the university to engage in respectful behavior.

When and where should I take the course?
You should check with your supervisor about when and where s/he would like you to take the course. It can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/. All current employees and students must complete this course within 60 days. New employees, students, visiting scientists, and others must complete the course within 30 days of being hired as an employee, enrolling as a student, or arriving at OHSU. Completion on this course is required.

What if I am unable to take a computer course as a result of my disability?
Please contact AAEO at (503) 494-5148. AAEO and your supervisor will arrange reasonable accommodation, including alternate formats, to take the course.

How long will the program take?
You should plan on about 50 minutes to complete this training. You may need more time than this, depending on what you do here and how many interruptions you have. It might be best to designate 50 minutes of uninterrupted time.

What happens if I exit the program before I am finished?
The Respect at the University Program has a bookmarking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

What if I am having trouble getting the program to run on my computer?
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish the program?
You should do your best to finish the program within two weeks of starting it. Failure to complete the course as required will have negative consequences, including disciplinary action, up to and including termination, or denial of access to your computer.

What happens if I don't finish the program?
The software includes a tracking component. Supervisors will be viewing reports that allow them to monitor training completion rates for their areas. If you don't finish the Program, your supervisor will follow up with you to resolve this issue. This training is required, and OHSU must make sure that all members of our community complete it.

What if I have questions about the program content?
Please call AAEO at (503) 494-5148.

What if I want to file a complaint of discrimination?
Please call AAEO at (503) 494-5148.

Can I take this course from home using the Internet?
RAU can be accessed from any computer connected to the internet. The URL is https://www.ohsu.edu/bigbrain.

My computer does not have a sound card. How can I complete this program?
The course has the capabilities of displaying the audio as text. Simply click the CC button on the bottom left hand corner to display the text.

What if I need to take this course but don't have computer access?
This course is available in a classroom setting, instructor-led format for those who do not have computer access. A schedule can be found here.

 

HIPAA Education FAQs

What is “Privacy and You”?
Who should complete this training?
How long do I have to complete Privacy and You"?
How do I log in to “Privacy and You”?
Can I take this course from home using the Internet?
What if I need to take this course at OHSU but don't have computer access?
How long will the program take?
What happens if I exit the program before I am finished?
What if I have questions about the program?

What is “Privacy and You”?
“Privacy and You” is a computer based education program on the HIPAA (the Health Insurance Portability and Accountability Act of 1996) privacy standards. It is accessible from any computer that can connect to the Internet.

Who should complete this training?
According to the HIPAA privacy standards, we must educate all members of our workforce on how HIPAA will affect what they do at OHSU. Our workforce includes all employees, students, faculty, staff, and volunteers. This means that everyone at OHSU must complete HIPAA training. Ensuring that all members of the OHSU community complete this training is part of what OHSU must do to comply with federal law.

How long do I have to complete "Privacy and You"?
Completion of HIPAA training is a pre-requisite for obtaining computer access and an OHSU ID badge, and must be finished before a new computer account is activated or an OHSU ID badge is obtained. For those who do not request computer access, “Privacy and You” must be completed before physical access to areas containing protected health information (PHI) is granted or within 30 days of beginning duties at OHSU, whichever is sooner. Those who do not meet this requirement are subject to corrective action, up to and including termination of their relationship with OHSU.

How do I log in to “Privacy and You”?
Enter by logging in to Big Brain, an administrative and reporting tool, and selecting the "
HIPAA - Privacy and You" course. See the Big Brain login information sheet posted at http://www.ohsu.edu/cc/ed/bb/login.shtml.

Can I take this course from home using the Internet?
Yes. The course offers both a high band (for DSL/cable connections) and a low band (for dial up) version.

What if I need to take this course at OHSU but don't have computer access?
Click Here.

How long will the program take?
That will depend. “Privacy and You” is customized to give you the right amount of information based on your role at OHSU. You should plan on at least 50 minutes to complete this training. You may need more time than this, depending on what you do here. Also, taking the low band version of the course takes longer, due to slower load times.

What happens if I exit the program before I am finished?
“Privacy and You” has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

What if I have questions about the program?
You can check with your supervisor, visit OHSU’s HIPAA web site http://ohsu.edu/cc/hipaa/hipaaed.shtml, or send an e-mail to oioeduc@ohsu.edu.



Conflict of Interest FAQs

Who has to take the Conflict of Interest (CoI) course?
How long will the module take?
What happens if I exit the program before I am finished?
Do I have to complete all sections of the module?
How long do I have to complete the module?
What happens if I don't finish the module?
What if I have questions about the disclosure content?
The module shows my Conflict of Interest in Research (CoIR) Disclosure record but I don't think it's correct. Who should I contact to correct this?
The course shows my Conflict of Interest in Research (CoIR) Disclosure record but I haven't taken the course yet. What does this mean?
An e-mail was sent to me instructing that I need to approve an employee's Outside Activities Disclosure form but this person does not report to me. What should I do?
Can I take this course from home using the Internet?
What if I am having trouble getting the program to run on my computer?
My course record used to say complete, now it says not attempted. Why?
What does the management plan column mean on my CoI module record?
What is the Corporate Compliance Annual Certification (CCAC)?

Who has to take the Conflict of Interest (CoI) course?
OHSU Policy 10-01-015 (http://ozone.ohsu.edu/policy/pac/chapt_10/10-01-015.htm) requires the following groups of individuals to complete the CoI module annually in order to disclose any related outside activities requiring approval. These individuals are defined collectively as “disclosing employees.”

Disclosing employees include:

  • OHSU Faculty members
  • OHSU Officers and Unit Leaders
  • Others serving in a management capacity at OHSU (including directors, supervisors, managers, and department administrators).
  • Persons who have delegated contracting authority or delegated fiscal authority over $100
  • Other persons designated by an OHSU Officer or Unit Leader
If a non-disclosing employee has an outside activity requiring approval per OHSU policy 10-01-015, he or she may complete this on-line form and submit it his/her supervisor for approval.

This on-line module also provides Executive CoI disclosure forms for OHSU Executives required to complete this additional disclosure form, per OHSU policy 10-01-021 (http://ozone.ohsu.edu/policy/pac/chapt_10/10-01-021.htm).

How long will the module take?
You should plan on about 5-10 minutes to complete the on-line disclosure. You may need more time than this if you are involved in several outside activities requiring disclosure, perform research at OHSU, or are an OHSU Executive.

What happens if I exit the program before I am finished?
You will need to start from the beginning when you return to the module. If you need to quit the module before completion, simply select "quit" from the menu at the top of the page. If you have completed and submitted a disclosure form before quitting, your answers will be saved and will reappear whenever you return to the module.

Do I have to complete all sections of the module?
Yes. In order to be marked as “complete” for the CoI disclosure requirement, you must answer each section relating to CoI requirements at OHSU:

  • Outside Activities
  • Executive CoI (disclosure required for OHSU executives only, but all disclosing employees must indicate whether or not they are an OHSU executive (defined as: OHSU Board of Directors Members or Executives, including the president, vice presidents, deans, and directors (all those who report to a dean or vice president, except support personnel)
  • Conflict of Interest in Research (CoIR) (disclosure required for those participating in research only, but all disclosing employees must indicate whether or not they participate in research). Note that the CoIR disclosure cannot be completed within the Big Brain course. To complete the CoIR disclosure or for questions, go to http://www.ohsu.edu/research/rda/coir/requirements.shtml

How long do I have to complete the module?
All disclosing employees must complete the module annually. Failure to complete the module as required will have negative consequences, including disciplinary action, up to and including termination, or denial of access to your computer. The OHSU Integrity Office will send out annual reminders so that the disclosure may be completed by the indicated due date (usually June 30).

What happens if I don't finish the module?
The software includes a tracking component. Supervisors will be viewing reports that allow them to monitor training completion rates for their areas. If you don't complete the module, your supervisor will follow up with you to resolve this issue. This module is required for those defined as disclosing employees, and OHSU must make sure that all required individuals complete it.

What if I have questions about the disclosure content?
For questions about the Outside Activity/CoI policies, or the Executive CoI disclosure form, please contact the CoI office at coir@ohsu.edu, or by phone at 503-494-8849.

The module shows my Conflict of Interest in Research (CoIR) Disclosure record but I don’t think it’s correct. Who should I contact to correct this?
For questions about your CoIR disclosure record, please contact coir@ohsu.edu or 503-494-7887.

The course shows my Conflict of Interest in Research (CoIR) Disclosure record but I haven’t taken the course yet. What does this mean?
The Big Brain system communicates with the CoIR database to import information about an individual’s CoIR disclosure record so that users and department managers can access CoI compliance information all in one place. If you have a record available in the CoIR database, it will be displayed in your Big Brain CoI course record. For questions about your CoIR disclosure record, please contact coir@ohsu.edu or 503-494-7887.

An e-mail was sent to me instructing that I need to approve an employee’s Outside Activities Disclosure form but this person does not report to me. What should I do?
The Big Brain system obtains supervisor information from the Human Resources database. Please inform the employee that they need to contact Human Resources (HR Records: http://ozone.ohsu.edu/hr/my_hr/dept_list.shtml#split) to have this information corrected. Once the Human Resources database has been corrected (approximately two days after notifying HR), the correct supervisor can log in to the system and approve the Outside Activity disclosure by selecting “CoI: Outside Activities” from the purple menu bar.

Can I take this course from home using the Internet?
This course can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/.

What if I am having trouble getting the program to run on my computer?
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

My CoI course record used to say complete, now it says not attempted. Why?
The CoI module must be completed annually by July 30. The CoI module has an expiration date (currently March 8th) so that those who complete the module after the expiration date will receive credit for the following year. Once this expiration date has passed, all records will be reset to show "not attempted" for the current disclosure year. Managers can access the previous year's course information for individuals by doing a Learner Search. The previous years' CoI Records are listed under the CoI course record information on the Learner page. Additionally, when doing reports by Department using the Report Builder, managers can select a specific year for the CoI course to show completion information for the year specified.


What does the management plan column mean on my CoI module record?
For any employee who has submitted a Outside Activity or Executive CoI disclosure for review, the approver has the option to indicate that a management plan is required. If so, there will be a "Y" in the management plan column for that topic. For Outside Activities disclosure forms, the approver is the employee's supervisor. For Executive disclosures, the approver is the OHSU Integrity Office.

What is the Corporate Compliance Annual Certification (CCAC)?
Form which provides an opportunity to verify that potential compliance-related items have been disclosed to the Hospitals & Clinics Integrity Office. OHSU hospitals and clinics employees in a department manager or director position are required to complete the form as part of the Big Brain CoI module. Please contact the H&C Integrity Office for more information; 503-494-2133 or integrty@ohsu.eduintegrty@ohsu.edu Please note that because of the addition of the CCAC form, 2006 records will show as "incomplete" for the overall CoI module status.

ACGME - The Competent Physician FAQs

Who has to take The Competent Physician?
Why do I have to take this training?
How long will the course take?
What happens if I exit the course before I am finished?
What if I am having trouble getting the program to run on my computer?
How long do I have to finish this course?
What happens if I don't finish the course?
What if I have questions about the course content?
Where can I take the course?
What is the purpose of the journal?
Who has access to my journal?
Do I have to complete all sections to receive credit for the course?

Who has to take The Competent Physician?
All incoming Graduate Medical Education Residents and Fellows will be required to take this course starting in June of 2006. The course is currently available to any Graduate Medical Education residents, fellows, faculty, or any other individual interested in learning about the ACGME (Accreditation Council for Graduate Medical Education) Core Competencies.

Why do I have to take this training?
The ACGME and OHSU Graduate Medical Education require knowledge of the ACGME Core Competencies, demonstrated in the Competent Physician.

How long will the course take?
You should plan on about one to two hours to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have. It might be best to designate one to two hours of uninterrupted time.

What happens if I exit the course before I am finished?
Competent Physician course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were.

What if I am having trouble getting the program to run on my computer?
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish this course?
The course is optional until June of 2006. However, some programs may require residents or fellows to complete the course prior to June of 2006 as part of evidence of an introduction to the competencies. All incoming residents and fellows starting on or after June of 2006 must complete this course within 30 days of being hired as an employee or arriving at OHSU. Residents/fellows who are reappointed for the 0607 academic year will have 60 days to complete the course.

What happens if I don't finish the course?
The software includes a tracking component. GME will be viewing reports that allow them to monitor training completion rates for their areas. If you don't finish the Program within the required timeframe, you will lose your privileges. This training is required, and GME must make sure that all residents and fellows complete it.

What if I have questions about the course content?
Please send an e-mail to: CompPhys@ohsu.edu. You will receive a response within 48 hours.

Where can I take the course?
The Competent Physician can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/.

What is the purpose of the journal?
The journal allows you to utilize the practice-based learning competency through the process of reflecting throughout your resident experience on your practice and practice improvements. When responding to the reflection questions in the journal, make sure that you include identifying information your response so that you will understand your reflection's context. It is important to save your journal to a file or print it in order to keep a copy for future reflection. .

Who has access to my journal?
Since you are saving your journal to a file or printing it, no one else has access to your journal.

Do I have to complete all sections to receive credit for the course?
The majority of the course must be completed in order to receive credit for completing the course. Please print your certificate of completion and give it to your Program Director or Program Coordinator as proof of completion.

Hospital Compliance FAQs

Who has to take the Hospital Compliance Web-based Training?
How long will the course take to complete?
What happens if I exit the course before I am finished?
What if I am having trouble getting the program to run on my computer?
How long do I have to finish this course?
What happens if I don't finish the course?
What if I have questions about the course content?
Where can I take the course?

Who has to take the Hospital Compliance Web-based Training?
Everyone in OHSU Hospitals and Clinics (with the exception of physicians, residents, nurse practitioners/physician assistants/licensed independent practioners who bill professional fees, and those who take the classroom compliance training) must take the Hospital Compliance course. Others outside of OHSU Hospitals and Clinics may be selected by their managers to complete the training.

How long will the course take to complete?
The length of the course depends on the employee's job responsibilities, but you should plan on about 60-90 minutes to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have.

What happens if I exit the course before I am finished?
The Hospital Compliance course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time you will automatically return to your last location.

What if I am having trouble getting the program to run on my computer?
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish this course?
? The Hospital Compliance course must be completed within 30 calendar days of starting work in the Hospitals and Clinics.

What happens if I don't finish the course?
The software includes a tracking component. The OHSU Integrity Office (OIO) will be viewing reports that allow them to monitor training completion rates. If you don't finish the course within the required timeframe, you may be subject to corrective action until the course has been completed.

What if I have questions about the course content?
Please send an e-mail to: integrty@ohsu.edu or call 503 494-2133. You will receive a response within 2 business days.

Where can I take the course?
The Hospital Compliance course can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/.

OHSU General Safety and Laboratory Safety

Who has to take the Safety Training?
How long will the course take to complete?
What happens if I exit the course before I am finished?
What if I am having trouble getting the program to run on my computer?
What if I have questions about the course content?
Where can I take the course?

Who has to take the Safety Training
Everyone at OHSU, including employees, students, faculty, and volunteers, is required to complete the General Safety course. At the end of the course, learners will be asked to indicate if they are affiliated with a research laboratory. The Laboratory Safety course is required for all OHSU personnel who work in a research laboratory or supervise those who work in a research laboratory. It is highly recommended for all those who do not conduct research, but enter research areas during the course of their work.

How long will the course take to complete?
The General Safety course takes approximately 10 minutes to complete. The Laboratory Safety course takes approximately 45 minutes to complete. You should plan on about 60 minutes to complete this training. You may need more time than this, depending on the speed of your connection and how many interruptions you may have.

What happens if I exit the course before I am finished??
The Safety course has a book-marking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time you will automatically return to your last location.

What if I am having trouble getting the program to run on my computer?
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

What if I have questions about the course content?
Please send an e-mail to: brickeyd@ohsu.edu or call 503 494-0655. You will receive a response within 2 business days.

Where can I take the course?
The Safety course can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/.

Rational RX Courses

Who should take the "Rational Rx" course?
When and where should I take the course?
How long will the program take?
What happens if I exit the program before I am finished?
What if I am having trouble getting the program to run on my computer?
How long do I have to finish the program?
What happens if I don't finish the program?
What if I have questions about the program content?
Can I take this course from home using the Internet?

Who should take the "Rational Rx" course?
This course is designed for Internal Medicine interns and residents.

When and where should I take the course?
This course can be taken from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/. You can take this course any time during your ambulatory rotation. There will be a debriefing session on the last Friday of the ambulatory block.

How long will the program take?
Rational Rx is made up of 3 modules: Regulatory Railroad, Evidence-Based Prescribing and Hooked on Pharma. The modules and all of the associated surveys take approximately 2 hours to complete. The pretest takes approximately 25 minutes. Each post-test (one for each module) takes approximately 10 minutes.

You may stop the modules at any time; a bookmarking feature will keep your place. The next time you login you will automatically go back to where you left off. The surveys do not have a bookmarking feature, however, so we ask that you complete these once you begin.

What happens if I exit the program before I am finished?
The Rational Rx course has a bookmarking feature. This means that if you exit the course before you are finished, the program will remember where you left off. When you login the next time, you will automatically go back to where you were. The surveys do not have a bookmarking feature, however, so we ask that you complete these once you begin.

What if I am having trouble getting the program to run on my computer>
You should contact the OHSU Help Desk at (503) 494-2222. They will be able to help you resolve this issue.

How long do I have to finish the program?
Approximately 4 weeks; you should finish the course prior to the last Friday of your ambulatory block

What happens if I don't finish the program?
You will receive a reminder email to complete the course.

What if I have questions about the program content?
Please email Dr. Stephanie Halvorson at halvorss@ohsu.edu with all program content questions or suggestions for improvement.

Can I take this course from home using the Internet?
Rational Rx can be accessed from any computer connected to the internet. The URL is http://www.ohsu.edu/cc/ed/bb/.

 

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Copyright Information
Revised : January 11, 2008
Web manager : oioeduc@ohsu.edu